We understand that when it comes to online shopping, having a clear and customer-friendly return & refund policy is crucial. At ohotbag.shop, we strive to make the return process as smooth and hassle-free as possible for our valued customers.
Once you initiate a return with us, we will notify you promptly once we have received and inspected the returned item. Our dedicated team ensures that your return is processed efficiently so that you can receive your refund or exchange in a timely manner.
It's important to note that at ohotbag.shop, we offer a 30-day return policy. This means that if for any reason you are not completely satisfied with your purchase, you have up to 30 days from the date of delivery to return the item for a refund or exchange.
Our goal is to provide exceptional customer service, and our return & refund policy is designed to reflect our commitment to your satisfaction. If you have any questions or concerns regarding returns or refunds, please don't hesitate to reach out to our customer support team who will be more than happy to assist you.